Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Rafael Scott

Rafael Scott

July 1, 2026

5  out of  5
rating by Rafael Scott
"Jess was amazing. Communication was great and she made sure I got everything that I needed to be covered properly!"
We responded:
"Thank you, Rafael, for your feedback! It's great to hear that Jess provided excellent communication and ensured you were properly covered. We appreciate your support and trust in our agency."
Profile photo of Li Mario

Li Mario

June 30, 2026

5  out of  5
rating by Li Mario
"Amy was attentive , helpful and great thank you"
We responded:
"Thank you, Li Mario, for your feedback! We're glad to hear that Amy was attentive and helpful during your experience. Your support means a lot to us."
Profile photo of Pink Skies

Pink Skies

June 26, 2026

5  out of  5
rating by Pink Skies
"Randon and his team are excellent! They were recommended by my realtor Milan Portis and I’m glad she did. Spryng took the time to text and call me to make sure I understood my policy when adding my work laptop. She was kind, patient, and efficient. During the initial phone conversations, Randon made an appointment with me and kept it. He called on time. During the conversation he was thoughtful in building a relationship with me, thorough in explaining the process, and efficient in executing the paperwork. Buying a new home can be stressful but Randon and his team made getting insurance easy. I also got great competitive prices! I am very confident in having State Farm as my bundle insurance company for my home, automobile, and personal property! I highly recommend this office!"
We responded:
"Thank you, Pink Skies, for sharing your experience with us! We're delighted to hear that Spryng and Randon were able to assist you effectively and make the process of getting insurance for your new home smooth and stress-free. Your recommendation means a lot, and we're grateful to have you as a valued customer."
Profile photo of Shirrel Donahoo Davis

Shirrel Donahoo Davis

June 26, 2026

5  out of  5
rating by Shirrel Donahoo Davis
"Amy always takes care of me and my needs and I couldn’t ask for a better person or a sweeter person to look after all our Insurance needs she is always on top of things"
We responded:
"Thank you, Shirrel, for your kind words about Amy. We're glad to hear she is taking great care of your insurance needs and staying on top of everything. Your feedback means a lot to us!"
Profile photo of Alex Huss

Alex Huss

June 26, 2026

5  out of  5
rating by Alex Huss
"Jess was awesome! Super knowledgeable and very kind."
We responded:
"Thank you, Alex, for your feedback! It's great to hear that Jess was able to assist you with her knowledge and kindness. We appreciate your support and look forward to serving you again."
Profile photo of D20KING

D20KING

June 25, 2026

5  out of  5
rating by D20KING
"Always very helpful anytime we have needed anything. Have had our policy for home and auto for years now. And have nothing but great things to say. Spoke with Jess last and she helped us with the renewal process made everything quick and easy."
We responded:
"Thank you, D20KING, for your kind words and for being a loyal customer over the years. We're glad to hear that Jess was able to assist you with your renewal process efficiently. We appreciate your continued trust in us for your home and auto insurance needs."
Profile photo of Clayton Bryant

Clayton Bryant

June 24, 2026

5  out of  5
rating by Clayton Bryant
"I’ve had Randon for over a year now. His entire staff has always been timely and incredibly helpful. Over the last few days Amy and Lanisha have worked with me renewing my policy’s and saving me money. Thanks again."
We responded:
"Thank you, Clayton, for your feedback and for choosing us for over a year. It's great to hear that Amy and Lanisha were able to assist you with your policy renewals and savings. We appreciate your trust in our team!"
Profile photo of nickthe warior55

nickthe warior55

June 19, 2026

5  out of  5
rating by nickthe warior55
"I talked to Jess and she was amazing made everything very simple best service I’ve ever had anywhere"
We responded:
"Thank you, nickthe warior55, for your feedback! We're glad to hear that Jess made everything simple for you and provided the best service. We appreciate your support and look forward to assisting you again."
Profile photo of Gertrude Criddle

Gertrude Criddle

June 19, 2026

5  out of  5
rating by Gertrude Criddle
"Ben Patterson contacted me after requesting information on car insurance. Ben was very informative. He provided me with State Farm rates and compared it with my insurance that I have had for over 35 years. I could not believe the difference in the rates. Ben suggested to bundle my home insurance. I realized I had been overpaying for home insurance.
The bundle rates Ben provided saved me a lot of money.
Ben is very good in explaining the rates and coverage.
I will definitely recommend him."
We responded:
"Thank you, Gertrude, for sharing your experience with Ben Patterson. It's great to hear that he was able to provide you with valuable information and savings through bundling your insurance. We appreciate your recommendation and look forward to continuing to serve your insurance needs."
Profile photo of Demarcus Mosley

Demarcus Mosley

June 16, 2026

5  out of  5
rating by Demarcus Mosley
"Thank you Amy for being helpful and nice. She was very professional and knowledgeable."
We responded:
"Thank you, Demarcus, for your feedback! We're glad to hear that Amy was helpful and professional during your experience. Your support means a lot to us."
Profile photo of Gabrielle Gregory Wilson

Gabrielle Gregory Wilson

June 15, 2026

5  out of  5
rating by Gabrielle Gregory Wilson
"Ben was very helpful and answered all of my questions."
We responded:
"Thank you, Gabrielle Gregory Wilson, for your feedback! We're glad to hear that Ben was able to assist you and address all your questions. Your support means a lot to us."
Profile photo of Amanda Sprinkel

Amanda Sprinkel

May 8, 2026

5  out of  5
rating by Amanda Sprinkel
"Ben was awesome. He was very friendly and thorough amd made sure I had the best policy for my needs and was a lot cheaper than I was paying with the company I was with."
We responded:
"Thank you, Amanda, for sharing your experience with Ben. It's great to hear he was friendly and thorough in finding a policy that suited your needs while saving you money. We appreciate your feedback!"
Profile photo of Bubbles Faith

Bubbles Faith

April 24, 2026

5  out of  5
rating by Bubbles Faith
"I talked to Ms. Jess at State Farm and she made this process incredibly easy for me. She listen well and answered all the questions I had. I’ve never been one to like talking on the phone but she made it feel simple and leisurely. If you call here, ask for Jess!"
We responded:
"Thank you, Bubbles Faith, for sharing your experience with us. We're glad to hear that Ms. Jess made the process easy and enjoyable for you. Your recommendation means a lot to us!"
Profile photo of Carter Huynh

Carter Huynh

April 21, 2026

5  out of  5
rating by Carter Huynh
"Ben has the best customer service and very informative about your insurance. I would recommend him to everyone. Very please customer"
We responded:
"Thank you, Carter, for your feedback! It's great to hear that Ben provided you with excellent customer service and valuable information about your insurance. We appreciate your recommendation. "
Profile photo of Dr. Kimberly Leslie-Patton

Dr. Kimberly Leslie-Patton

April 8, 2026

5  out of  5
rating by Dr. Kimberly Leslie-Patton
"Mr. Ben is awesome - HE ROCKS!!!! Thanks for assisting us with finding the right coverage just for us. Active listener, probing questions, carring and genuine interest to get us the coverage we need and want at a great rate! We look forward to working with you for many years to come.

Thanks Mr. Ben for the WORLD CLASS SERVICE! Coach Ralph Patton and Dr. Kimberly Leslie Patton"
We responded:
"Thank you, Dr. Kimberly Leslie-Patton and Coach Ralph Patton, for your enthusiastic review! We're glad to hear that Mr. Ben provided you with attentive and personalized service. We look forward to continuing our relationship for many years. "
Profile photo of Jan Picklesimer

Jan Picklesimer

April 1, 2026

5  out of  5
rating by Jan Picklesimer
"Ben was very friendly and efficient. Actually got me a better rate with more coverage!"
We responded:
"Thank you, Jan, for your feedback! It's great to hear that Ben was able to assist you with a better rate and more coverage. We appreciate your support."
Profile photo of Roz Washington

Roz Washington

March 31, 2026

5  out of  5
rating by Roz Washington
"For the longest my son and I had been with Progressive Auto Ins. Since December of 2019 we have been with State Farm. I was in the mist of shopping online in comparing pricing. When Mr. Randon Carnathan responded to me with an awesome quote!!! I couldn't pass it u!!!. Every since then he and his staff have been very Professional, Responsive, to all of our needs. Mr. Randon Carnanthan's branch have shown Good quality and Good value to my son and I. We have been completely Happy with the Excellent Customer Service we have received, from State Farm!!! We appreciate you All!!! Thank you, Mr. Randon Carnathan!!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Trevor Brewton

Trevor Brewton

March 24, 2026

5  out of  5
rating by Trevor Brewton
"Randon and his staff are the best. Very kind and considerate. May the Lord bless them as they grow. 😇"
We responded:
"Thank you, Trevor, for your thoughtful review. We're grateful for your kind words and support. Wishing you all the best!"
Profile photo of Led Wallet

Led Wallet

March 20, 2026

3  out of  5
rating by Led Wallet
"Ask for Ben to get a fast and honest quote. EDIT: Just a heads up. Several weeks later Ben from the agency contacted me and changed the price to the given quote. Said it would be $5.00 more per month unless I agreed to be tracked with the most buggy app and gps module. Straight up lied. And I quote, "Said it wasn't a tracking device it just TRACKS your steering, breaking etc...lol"
We responded:
"Thank you, Led Wallet, for the 5-star review! We're glad to hear Ben provided you with a fast and honest quote. If you need anything else, feel free to reach out. "
Profile photo of Vic Morgan

Vic Morgan

March 19, 2026

5  out of  5
rating by Vic Morgan
"Jess was absolutely great to work with.."
We responded:
"Thank you, Vic, for your feedback! It's great to hear that Jess made your experience a positive one. We appreciate your support."
Profile photo of Magnolia Meyer

Magnolia Meyer

March 5, 2026

5  out of  5
rating by Magnolia Meyer
"Morgan is amazing and very helpful with all that she does!"
We responded:
"Thank you, Magnolia, for your kind words about Morgan. We're glad to hear she was helpful in assisting you. Your feedback means a lot to us. "
Profile photo of Allyson Russell

Allyson Russell

March 3, 2026

5  out of  5
rating by Allyson Russell
"I have had my insurance through Mr. Carnathan for several years now and they have taken very good care of my family. Spryng was especially helpful on the phone and so patient with me! I’ve been driving cars and buying insurance for four decades now and these guys are the best insurance agency I’ve ever dealt with."
We responded:
"Thank you, Allyson, for your kind words and for trusting us with your insurance needs over the years. We're glad to hear that Spryng was able to assist you so effectively. Your feedback means a lot to us! "
Profile photo of bud zielonka

bud zielonka

February 27, 2026

5  out of  5
rating by bud zielonka
"Ben Pattern was very professional and knowledgeable would highly recommend him as your agent"
We responded:
"Thank you, Bud, for your feedback! We're glad to hear that Ben's professionalism and knowledge made a positive impression. Your recommendation means a lot to us. "
Profile photo of Joshua Harris

Joshua Harris

February 27, 2026

5  out of  5
rating by Joshua Harris
"I'm very pleased with the customer service! Spryng was a great help and answered all my questions. She made the process smooth and easy. 5 Stars."
We responded:
"Thank you, Joshua, for your feedback! We're glad to hear that our customer service met your expectations. If you need any further assistance, feel free to reach out. "
Profile photo of Mya Mallory

Mya Mallory

February 24, 2026

5  out of  5
rating by Mya Mallory
"My insurance agent Spryng was great! She has amazing customer service! And got my the best quote!"
We responded:
"Thank you, Mya, for sharing your experience! We're glad to hear that Spryng provided you with excellent customer service and a great quote. Your feedback is much appreciated. "