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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jacinda Haines

October 15, 2025

5  out of  5
rating by Jacinda Haines
"I enjoyed working with Ben on customer service with my auto insurance policy. He helped me set up my auto pay, my app, as well as make sure that my beacon was delivered to me. I didn’t have to do much – he took care of it all! Morgan was the best. She took her time and broke down things for me about Insurance that I’ve had the hardest time understanding for so many years. I rescheduled several appointments with her. She was very accommodating and took the reschedules like a champ. She was very patient! She gave me all of my options, I look forward to working with her. ✨"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Jacinda Haines

October 15, 2025

5  out of  5
rating by Jacinda Haines
"Morgan was the best. She took her time and broke down things for me about Insurance that I’ve had the hardest time understanding for so many years. I rescheduled several appointments with her. She was very accommodating and took the reschedules like a champ. She was very patient! She gave me all of my options, I look forward to working with her. ✨"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Ethan Miller

October 15, 2025

5  out of  5
rating by Ethan Miller
"Amy was great. She called me before the claims department did to make sure that I was aware of some stuff."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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11 Gold

October 14, 2025

5  out of  5
rating by 11 Gold
"Friendly patient,"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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archie buigues

October 13, 2025

5  out of  5
rating by archie buigues
"This agent is amazing. Amy worked on my policy to reduce my monthly payments and she made it happen. They always help and worry about customers needs."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Roz Washington

October 5, 2025

5  out of  5
rating by Roz Washington
"For the longest my son and I had been with Progressive Auto Ins. Since December of 2019 we have been with State Farm. I was in the mist of shopping online in comparing pricing. When Mr. Randon Carnathan responded to me with an awesome quote!!! I couldn't pass it u!!!. Every since then he and his staff have been very Professional, Responsive, to all of our needs. Mr. Randon Carnanthan's branch have shown Good quality and Good value to my son and I. We have been completely Happy with the Excellent Customer Service we have received, from State Farm!!! We appreciate you All!!! Thank you, Mr. Randon Carnathan!!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Judy Bell

September 30, 2025

5  out of  5
rating by Judy Bell
"The Insurance Team at this office has been unbelievable. When life seems so hectic Lanisha and Ben helped with absolutely everything we needed to have done, and it seemed to slow down and be easier for once. They were so patient and respectful with every question we had, every change we made, and every time we called back. I can only imagine how amazing their character is. Five Stars All The Way!!!! Thank yall again!!"
We responded:
"Thank you so much for your kind and thoughtful review! We're thrilled to hear that Lanisha and Ben were able to make a hectic time easier for you with their patience and support. Our team truly cares about providing respectful and attentive service, and your words mean the world to us. We’ll be sure to share your praise with them—they’ll be so encouraged! Thank you again for choosing us and for the five stars!"
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Paige Parker

September 26, 2025

5  out of  5
rating by Paige Parker
"Like a good neighbor- State Farm is there. I am so happy with the service I received today from Jess. She along with the other agents at Randon Carnathan agency have always been helpful, have provided answers to any question, and have always been professional. Insurance is expensive!! I sometimes do not like the cost of it, but that does not diminish from the excellent service I receive. They treat me well at State Farm."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Heather hollis

September 25, 2025

5  out of  5
rating by Heather hollis
"Someone is always willing to help no matter what the insurance need is I’ve had nothing but a pleasure working with this agency"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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shanita Reed

September 22, 2025

5  out of  5
rating by shanita Reed
"Spryng has been amazing with restructuring my auto policies. She’s very knowledgeable, understanding and professional. Thank you so much Spryng.."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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ChaRon Mosley

September 19, 2025

5  out of  5
rating by ChaRon Mosley
"Amy has been amazing with restructuring my auto policies. She’s very knowledgeable, understanding and professional. Thank you so much Amy!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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FerTonya Smith

September 19, 2025

5  out of  5
rating by FerTonya Smith
"I have been with State Farm for 4+ years. I recently had to switch agencies because of lack of transparency. Amy is excellent!! Amy reached out to me twice to welcome me. Amy goes above and beyond to answer all your questions regarding all of your insurance needs! Truly honest and transparent. I would highly recommend!!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Sarah-Olivia Marie Herbert

September 18, 2025

5  out of  5
rating by Sarah-Olivia Marie Herbert
"I’ve had State Farm for a while. I love this office they are always so sweet and understanding. Ben is favorite but I’m bias he laughs at my bad jokes so lol highly recommend!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Bessie Lindsey

September 15, 2025

5  out of  5
rating by Bessie Lindsey
"It is a pleasure to do business with such a friendly and professional staff. Ben Patterson had my request handled quickly with all the options laid out for me to choose the best auto coverage for my family. Cheers to the best in the business!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Shermeka Turner

September 11, 2025

5  out of  5
rating by Shermeka Turner
"I recently added a new vehicle to an existing policy. Jess was the representative who helped me. She and State Farm -Randon Carnathan are wonderful."
We responded:
"Shermeka, thank you for taking the time to share your experience with our office! Our team works hard to provide quality insurance, and we are thrilled to hear that Brittney was able to do just that for you! We appreciate you putting your trust in our office to help protect what matters most."
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Clarissa Devoual`

September 11, 2025

5  out of  5
rating by Clarissa Devoual`
"Amy with State Farm is the GOAT. She’s extremely professional, caring, knowledgeable a great all around person. I would recommend State Farm personally because of her. To her all hats are off. Thank you"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Bernie Eaton

September 8, 2025

5  out of  5
rating by Bernie Eaton
"Very cheerful and knowledgeable. An asset to the agency"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Ariel Allen

September 8, 2025

5  out of  5
rating by Ariel Allen
"Ben was great !!! It’s his first day and he got me squared away in a very timely manner !!! 10/10"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Amanda Williams

September 8, 2025

5  out of  5
rating by Amanda Williams
"Quick easy process, great price. Thank you so much!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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LoRen Modisa

September 5, 2025

5  out of  5
rating by LoRen Modisa
"I’ve been doing business with the Carnathan Agency- State Farm for over 5 years and I couldn’t imagine going anywhere else for my insurance needs! I primarily engage with either Lanisha or Amy and they are both stellar! Just incredibly thoughtful and customer-centered. They are the best!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Takara Lawrence

September 4, 2025

5  out of  5
rating by Takara Lawrence
"This agency is so professional, I truly enjoy doing business with them! Instead of Jake from State Farm….. My bestie is AMY from State Farm! She keeps my policy in order better than a lawyer! They don’t treat you like just another client, they honestly treat you like family."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Bailey Avery

September 2, 2025

5  out of  5
rating by Bailey Avery
"Amy was extremely helpful !!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Judy Brock

September 2, 2025

5  out of  5
rating by Judy Brock
"Amy provides great customer service!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Frank Wheat

August 30, 2025

5  out of  5
rating by Frank Wheat
"...dealt solely with Morgan while switching my coverage to Randon Carnathan State Farm Agency...she was thorough, congenial, patient, professional and answered every question I posed. Most importantly, I was able to maintain the same level of coverage on my two vehicles at a significantly lower rate!! Thanks Morgan!!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Thomas Dittrich

August 30, 2025

5  out of  5
rating by Thomas Dittrich
"Amy was extremely helpful with my insurance needs, was attentive, courteous, and helped on a Friday before a holiday weekend. Thank you so much for all your help, Amy!!! It's a pleasure to work with you!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"