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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Simon Nicksich

May 23, 2023

5  out of  5 rating by Simon Nicksich
"Lanisha was great! Took great care of me quick and responsive. Very straight forward and great at communicating and making sure you understand the policy."

Angela Golfos

May 21, 2023

5  out of  5 rating by Angela Golfos
"We have been with Randon at State Farm for a little over 4 years and I am very very happy with this Stare farm office. They are professional, knowledgeable and courteous. Every question or need I have had has been answered or met promptly and accurately. I have referred them to multiple people and they have all chosen to switch to State Farm because of the service received at this location. Give them a shout! You will understand insurance better and be happier about your coverage and options."

Rayne Stenerson

May 9, 2023

5  out of  5 rating by Rayne Stenerson
"Recently moved to the area and Lindsay was so helpful! She answered all of my questions and made transferring to a new State Farm agent a breeze."

Brittany Harrison

April 27, 2023

5  out of  5 rating by Brittany Harrison
"The customer care service is very professional and very involved in my needs and concerns, Lanisha was very helpful with answering all of my questions"

Krystal Nykole

March 6, 2023

5  out of  5 rating by Krystal Nykole
"Lindsey was amazing! She was able to get me a GREAT auto and home quote! She was amazing to work with and customer service was 10/10! If you’re looking for quality, professional and punctual customer service and the best rates, please work with Lindsey! I literally couldn’t have had a better experience! Thank you for everything!"

Clifton Lawrence

March 1, 2023

5  out of  5 rating by Clifton Lawrence
"Lindsay has been very professional and knowledgeable. She was always available to answer any questions and has wonderful personality. You could not find a better agent I highly recommend her. She is fantastic!"

Jerry Dougal

March 1, 2023

5  out of  5 rating by Jerry Dougal
"Very excellent staff. Amanda is amazing. Sadie is also amazing. I highly suggest going to this office if you pick State Farm."

Chyna Mose

January 27, 2023

1  out of  5 rating by Chyna Mose
"Ladies in the office refuse to help me . They said they will call back but did not call back . They told me if i reinstate my insurance and pay last month everything will be ok which was not true . I called before my insurance lapse four times and they act like they did not want to stay on the phone and help . I never got a calll back . Now i receive a letter to surrender my tag and they still refuse to help me . Everytime i ask to speak to mr randon he is never in the office. I had a bad experience for my first three months with State Farm . I will never join State Farm again . This was my first bad experience with an insurance company . I wish he had never call me out the blue to give me quote .i was fine where i was and end up going back to company i switch from . The ladies in the office are unprofessional and don’t take accountability. If they don’t like you they still will not help you . I had one of the members raised her voice at me first and called me by my name and say what you want me to do about it . I WANT YALL TO HELP ME WITH THE LAPSE AND TAKE ACCOUNTABILITY THAT THIS COUld HAVE BEEN PREVENTED IF U WOULD OF HELP ME WHEN I CALL . I had to make someone stay on the phone to help me . And yes i did cussed out the lady that had a attitude with me yell and called my name and ask me what u want me to do about it"

Brandy Valentine

January 17, 2023

5  out of  5 rating by Brandy Valentine
"Ericka Byrd truly helped me with everything I needed. I am very pleased with Randon @Statefarm"

Chasady LaPrade

December 4, 2022

5  out of  5 rating by Chasady LaPrade
"Amanda helped me with my insurance and she was amazing! She was able to help my fiancé I save a ton of money! She is simply the best!"

Lana Seibert

December 2, 2022

5  out of  5 rating by Lana Seibert
"State Farm exceeding my expectations! Ericka took great care of me! Really great team"


December 2, 2022

5  out of  5 rating by TREE VOE
"Amanda was a very sweet and helpful agent. She helped me understand all the ins and outs of my policy and got me a deal on a great price. Overall very satisfied!"

J Pearson

December 2, 2022

5  out of  5 rating by J Pearson
"Randon will forever have our business. We transferred all of our insurance needs to Randon Carnathan State Farm because of the professionalism of the company and staff. Highly recommended!"

Charmaine Robin

November 28, 2022

5  out of  5 rating by Charmaine Robin
"Randon and his team give excellent service, 5 star all the way."

Kent Nance

November 28, 2022

5  out of  5 rating by Kent Nance
"A great agent with an excellent team who takes pride in taking care of their customers. Give him a call today to take care of your insurance and financial service needs"

Linda Williamson

November 17, 2022

5  out of  5 rating by Linda Williamson
"I worked with Amanda for new Homeowner and Auto policies yesterday. Her knowledge of the policy coverage and communication skills were excellent. It also helped that she was positive, a problem solver, and friendly. She knew the policy options very well and managed the entire process efficiently which included a conference call with our mortgage company."

Matthew Cousins

November 9, 2022

5  out of  5 rating by Matthew Cousins
"I swapped my homeowners insurance to state farm today, and Ericka made the process very simple. Very helpful and informative. Also made resetting my auto insurance easy with the new bundle options I had."

steven smith

November 1, 2022

5  out of  5 rating by steven smith
"They are always available to answer questions"

D Jones

November 1, 2022

5  out of  5 rating by D Jones
"Super friendly and professional, helped me understand the process and guided me to the right policy. Would highly recommend to all."

HoodRich Finesse

October 31, 2022

5  out of  5 rating by HoodRich Finesse
"Sadie has been nothing but Help she saw problems and moved about handling them swiftly and was very polite"

Eric Langham

October 26, 2022

5  out of  5 rating by Eric Langham
"Ericka was Great she made my experience so much easier, I highly recommend going to see her she the best !!!"

Stephen Hillman

October 19, 2022

5  out of  5 rating by Stephen Hillman
"Randon team is top notch, they will go above and beyond to help you"

June Bozeman Chappell

October 18, 2022

5  out of  5 rating by June Bozeman Chappell
"This team of agents are the best"

Jack Rich

July 19, 2022

5  out of  5 rating by Jack Rich
"Randon is the man. He can take care of every aspect of your life under one roof. Family man that puts people first. Awesome agent to use."

Kathryn Whitmore

July 17, 2022

5  out of  5 rating by Kathryn Whitmore
"State Farm has been absolutely fabulous from the time I made my first ever insurance claim that was a hit and run, helping with the rental car process and communicating with the repair shop that is fixing my vehicle. I was so upset about my new vehicle getting hit but State Farm made me feel so much better with all their help. Randon and his girls at the Spanish Fort office are the sweetest ever and I will never go anywhere else, well unless they do then I will follow!"