Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Don Jackson

Don Jackson

January 7, 2025

5  out of  5
rating by Don Jackson
"Amy was excellent and helpful!"
Profile photo of Viola Moore

Viola Moore

January 6, 2025

5  out of  5
rating by Viola Moore
"I was very pleased she asked all my questions. She also was able to look at my record and give me a discount. Very satisfied."
Profile photo of Wayne Tyus Jr.

Wayne Tyus Jr.

January 3, 2025

5  out of  5
rating by Wayne Tyus Jr.
"Enjoy our phone calls when I have questions and Randon goes above and beyond for his customers. Still doing great work after all the years working with the Randon and company."
We responded:
"Thank you for such a wonderful review, Wayne! Here at Randon Carnathan - State Farm Insurance Agency, we do all that we can to make sure your experience is exceptional!"
Profile photo of Kelly Manord

Kelly Manord

January 1, 2025

1  out of  5
rating by Kelly Manord
"State Farm dropped me for using the roadside assistance I was paying for I will NEVER USE STATE FARM AGAIN I shouldn't have been penalized for using a service I was paying extra for NEVER USE STATE FARM!!!!"
We responded:
"Kelly, thank you for taking the time out of your day to leave us a review! We love hearing about how Heather provided a wonderful insurance experience for you. Our office loves being your good neighbor!"
Profile photo of Kimberly Hill

Kimberly Hill

December 31, 2024

5  out of  5
rating by Kimberly Hill
"Efficient!! Glad I made the switch!! They have been Awesome!! Lanisha is the GOAT!"
Profile photo of Judy Krauss

Judy Krauss

December 30, 2024

5  out of  5
rating by Judy Krauss
"Always looking for more savings while more bennifts. Responds promptly"
Profile photo of lisa reeves

lisa reeves

December 27, 2024

5  out of  5
rating by lisa reeves
"Such a wonderful group of people. They always have time for us when we call. And I love getting a card for every holiday and birthday. Spryng is the best."
We responded:
"Thank you for taking the time to leave us a review, Lisa. Our State Farm office in Spanish Fort would be nothing without policyholders like you!"
Profile photo of Rawmon King

Rawmon King

December 23, 2024

5  out of  5
rating by Rawmon King
"5 star customer service ! Exceptional customer experience!"
Profile photo of Harry D

Harry D

December 23, 2024

5  out of  5
rating by Harry D
"I have had a very positive experience with this State Farm team - on every contact. I recommend them to others without reservation!"
Profile photo of BOB NN

BOB NN

December 20, 2024

5  out of  5
rating by BOB NN
"My experience with this agency and State Farm has been excellent. Always friendly and responsive. Amy is particularly helpful and knowledgeable. A very pleasant conversation and policy completed. Randon sends me nice cards on various birthdays and holidays. I’ll be staying with these fine people and State Farm!"
Profile photo of John Smith

John Smith

December 19, 2024

5  out of  5
rating by John Smith
"Great service! Awesome staff!!! Jess is the best!"
We responded:
"John, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business. - Randon Carnathan - State Farm Insurance Agent"
Profile photo of Gary Morris

Gary Morris

December 13, 2024

5  out of  5
rating by Gary Morris
"Great people and great service. Love working with their staff. Special shout out to Amy, who has gone to Great lengths of customer service to help me."
Profile photo of cashed out

cashed out

December 13, 2024

5  out of  5
rating by cashed out
"Low stress and friendly service, never had an issue with them personally."
Profile photo of Haley Vise

Haley Vise

December 12, 2024

5  out of  5
rating by Haley Vise
"Jack and Jess were the best helping me setup my health policy! I highly recommend them for your insurance questions and needs!"
Profile photo of Oscar Salinas

Oscar Salinas

December 11, 2024

5  out of  5
rating by Oscar Salinas
"Hi Lanisha. Thank you for you help. I appreciate you."
Profile photo of Jeanette Stroups Chance

Jeanette Stroups Chance

December 6, 2024

5  out of  5
rating by Jeanette Stroups Chance
"Jess was very helpful and was able to take care of everything I needed via text which made the process super easy."
Profile photo of Mary Brown

Mary Brown

December 3, 2024

5  out of  5
rating by Mary Brown
"Last year I was very surprised at how competitive the rates have become. Heather did a great job of walking me through all my questions and I was made to feel very comfortable in our conversations. Glad for my auto/home bundle & it will be saving me significant money this year. Today Jess helped me to more clearly understand the different "labels" of what my home owners policy covers. These can be very confusing. She also recently helped me with my auto billing & is always cheerful & very helpful. I appreciate the great attitude all the employees in your office seem to have, great quality in any business, due to management expectations & customer appreciation. Thank you all"
We responded:
"Thank you, Mary! We are fortunate to have hard-working team members, like Heather, who do their best for our customers. Thank you for trusting us with your auto and home insurance needs!"
Profile photo of DANIEL WALKER

DANIEL WALKER

November 27, 2024

5  out of  5
rating by DANIEL WALKER
"Jess, was great in providing excellent in a professional friendly manner. I highly recommend her for your insurance questions and assistamce."
Profile photo of M’lyn

M’lyn

November 25, 2024

5  out of  5
rating by M’lyn
"Great customer service! Thanks Jess!!"
We responded:
"Thanks for the wonderful feedback! We're happy to know you had a great experience with Jess. If you need any further assistance, our office is here to help!"
Profile photo of Destiny Sumner

Destiny Sumner

November 23, 2024

5  out of  5
rating by Destiny Sumner
"Jess helped me quickly and smoothly to insure my new car! She was so sweet!"
We responded:
"Destiny, thank you for your kind comments! It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Brittney cares a lot about our customers."
Profile photo of Christine Sullivan

Christine Sullivan

November 22, 2024

5  out of  5
rating by Christine Sullivan
"We have had nothing but positive experiences working with Amy Harrison. She is always prompt to respond to our inquiries and find us the most competitive rates with our insurance needs. I highly recommend this office to anyone looking for insurance."
We responded:
"Christine, thank you for your wonderful review! We're happy to know Amy has been prompt and helpful in finding you competitive rates. Your recommendation means a lot to us. If you ever need further assistance, our office is here for you!"
Profile photo of Matthew Heyda

Matthew Heyda

November 22, 2024

5  out of  5
rating by Matthew Heyda
"Jess is great! Contact her for all your insurance needs. Auto, home, life and more. Her personality is outgoing and bubbly. Very welcoming, knowledgeable and intelligent."
We responded:
"Matthew, thank you for your wonderful review! We're so happy to hear that Jess provided you with such a welcoming and knowledgeable experience. Her outgoing personality truly shines in our office. We appreciate your recommendation and are here for all your insurance needs. Feel free to reach out anytime!"
Profile photo of Laurel Clark

Laurel Clark

November 22, 2024

5  out of  5
rating by Laurel Clark
"I recently purchased auto insurance with Jessica at StateFarm, and the experience was excellent! Jessica was incredibly knowledgeable and took the time to explain all the coverage options in detail, ensuring I understood what I was getting. She was patient, professional, and truly seemed to care about finding the best policy for my needs and budget. The process was smooth and efficient, and I felt confident in my decision thanks to her guidance. If you’re looking for an insurance agent who is friendly, attentive, and dedicated to helping you, I highly recommend Jessica with StateFarm!"
We responded:
"Laurel, thank you for sharing your experience with us! I'm glad to hear that Jess provided you with such knowledgeable and patient service. It's wonderful that she took the time to explain all the coverage options and helped you find the best policy for your needs and budget. We strive to make the process smooth and efficient, and it's great to know you felt confident in your decision. If you have any further questions or need any other assistance, don't hesitate to reach out. - Randon Carnathan - State Farm Insurance Agent, Spanish Fort, AL"
Profile photo of Autumn Clemmons

Autumn Clemmons

November 21, 2024

5  out of  5
rating by Autumn Clemmons
"Amy is super positive and helpful! Any issues or questions I've had have been solved quickly and completely!"
We responded:
"Amy is a fantastic part of our team, and I'm glad to hear she was able to assist you so effectively. We're grateful for your positive feedback and are always here to help with any questions or issues you may have. Thank you for your business! - Randon Carnathan - State Farm Insurance Agent, Spanish Fort, AL"
Profile photo of Jeron Neal

Jeron Neal

November 15, 2024

5  out of  5
rating by Jeron Neal
"Amy has been super helpful with getting me the best deals, and always being super nice! Thank you for all of the help with car insurance, and thank you for always being happy over the phone."
We responded:
"Amy is indeed a valuable member of our team, and I'm glad to hear she has been able to assist you with your auto insurance needs. We appreciate your kind words and are grateful for your trust in our services. If you have any further questions or need assistance in the future, don't hesitate to reach out. Thank you for your feedback, Jeron! - Randon Carnathan - State Farm Insurance Agent, Spanish Fort, AL"