State Farm® Insurance Agent Randon Carnathan
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Sir Cardboard
February 14, 2026
"Spryng was nothing but nice, helpful and professional with how she handled giving me news about my new updated rates and it makes me beyond glad that i have my insurance through a company like this"
"Thank you, Sir Cardboard, for sharing your experience with us. It's great to hear that Spryng was able to assist you with your updated rates in such a helpful and professional manner. We're glad to have you with us. "
cashed out
February 13, 2026
"Jess is incredibly easy to talk to and she goes above and beyond to ensure a very positive and friendly experience... i personally have been going thru some temporary life issues that became an obstacle and have had to call and talk about my bill and claims and it was the only hurdle i had to make where no stress was involved at all and i owe it all to Jess. she sounds really cute too lol"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Randy Frailey
February 12, 2026
"Work well with clients. Did a great job getting me the lowest payment possible."
"Thank you, Randy, for your feedback. We're glad to hear you found our efforts to secure the lowest payment beneficial. We look forward to continuing to work with you. "
Heather Jones
February 5, 2026
"Morgan is so sweet and was very helpful during the process, she did what she could to get me a better price on insurance and I appreciate her."
"Thank you, Heather, for your kind words about Morgan. We're glad she could assist you in finding a better price on your insurance. Your feedback is greatly appreciated. "
Benjamin Patterson
February 3, 2026
"Spryng is absolutely wonderful. She is always willing to go above and beyond to help 10/10 would recommend"
"Thank you, Benjamin, for your kind words about Spryng. It's great to hear that her dedication and willingness to go above and beyond made such a positive impact. We truly appreciate your recommendation. "
Elisabeth Perkins
February 3, 2026
"I had a pleasant experience with Ben! He was very thorough and made sure I understood everything I was getting. I would definitely check him out!!!"
"Thank you, Elisabeth, for sharing your experience with Ben! It's great to hear that he was thorough and ensured you understood everything. We appreciate your recommendation and look forward to serving you again. "
Dee West
February 2, 2026
"Ben was wonderful helped me tremendously very pleasant. Appreciate all that he did for me."
"Thank you, Dee West, for your feedback. We're glad to hear that Ben was able to assist you and make your experience a positive one. Your appreciation means a lot to us. "
Amber Coleman
February 2, 2026
"Great group of agents! I’ve been working with them for a few years now and have always had a positive experience. Ben recently helped me and was very friendly, knowledgeable and he got everything taken care of quickly. Highly recommend."
"Thank you, Amber, for your kind words and for being with us for a few years. It's great to hear that Ben was friendly and knowledgeable in assisting you. We appreciate your recommendation and look forward to continuing to serve you. "
Patricia Olive
January 29, 2026
"Great office! Everyone so friendly and helpful… but Spryng Romero was extremely helpful in all her reaching out to me and to help me take new policies with this office along with transferring policies from another SF office in another state. She was great to contact me and also return all calls always with a pleasant voice and attitude. A valued employee!!!"
"Thank you, Patricia, for your kind words and for highlighting Spryng Romero's efforts. We're delighted to hear that she made your transition to our office smooth and enjoyable. Your feedback means a lot to us!"
Michael Hopewell
January 26, 2026
"Spryng tells you what it is, how it helps, and what else she can do for you. Cut and dry, no sales just the facts."
"Thank you, Michael, for your feedback. We're glad to hear that Spryng provided you with clear and factual information without any sales pressure. Your support means a lot to us. "
Jamal Goosby
January 24, 2026
"Amazing service, great experience every time so happy to be back with them"
"Thank you, Jamal, for your kind words and the 5-star rating! We're glad to have you back and to hear about your great experiences with our service. If you need anything, feel free to reach out. "
Elizabeth Ripp
January 21, 2026
"I love how responsive the agents are and how I can text when needed instead of having to get on the phone. It helps when I’m multi-tasking or on a conference call to keep things moving. They were great about giving me as much information as they could see in the system about my son’s accident and even helped facilitate connecting me with corporate when I had trouble getting the claims specialist on the phone. Thank you team!"
"Thank you, Elizabeth, for your thoughtful review. We're glad to hear that our team's responsiveness and the ability to text have been helpful for you, especially during busy times. It's great to know we could assist with your son's accident and facilitate the connection with corporate. "
Thomas Webb
January 21, 2026
"I inquired about car insurance in the past, but at the time, they couldn’t beat the price. Jess had given me a call, and quoted my auto insurance recently, and it was less then half what I am currently paying. She sent the policy and it was super easy to set up and get going!"
"Thank you, Thomas, for sharing your experience! It's great to hear that Jess was able to provide you with a quote that worked for you and made the setup process smooth. We appreciate your feedback and look forward to assisting you in the future. "
sarah cranmore
January 17, 2026
"Ben was amazing to work with and made every phone call enjoyable!"
"Thank you, Sarah, for your feedback! It's great to hear that Ben made your experience enjoyable. We appreciate your support."
Heath Watson
January 16, 2026
"Got me a lot better coverage than what i hadand a little bit cheaper rate than what I was paying already great customer service very helpful even if the issue is not with them they’ll try to find an answer for you and answers the phone when you call !! Ask for Ben he is great!!!"
"Thank you, Heath, for sharing your experience! It's great to hear that Ben was able to help you find better coverage at a more affordable rate and provide excellent customer service. We appreciate your feedback and look forward to assisting you in the future. "
Sara Garrett
January 16, 2026
"Randon’s office is stellar when it comes to customer service. I really appreciate them taking the time to explain policies and finding the best fit for my family."
"Thank you, Sara, for your kind words about our customer service. We're glad to hear that our team could help explain the policies and find the best fit for your family. Your feedback means a lot to us. "
Dan
January 16, 2026
"A huge thank you to Ben and Morgan! They’ve been patient, helpful, and quick to answer all my questions. With their guidance, I was able to secure homeowners and car insurance at very fair rates. Overall, it’s been a fantastic experience, and I feel confident they’ll take care of our needs for years to come."
"Thank you, Daniel, for your thoughtful review! We're glad to hear that Ben and Morgan were able to assist you effectively with your homeowners and car insurance. It's great to know you feel confident in our services. "
Diane
January 15, 2026
"I’ve had a great experience with this agency. Jess & Amy are extremely helpful and always quick to assist, and they do it with such a pleasant, positive attitude. Highly recommend!"
"Thank you, Diane, for sharing your experience with us. We're glad to hear that Jess and Amy have been helpful and positive in assisting you. Your recommendation means a lot to us. "
LaQuenton Butler
January 14, 2026
"I was having issues the last few days getting my drive safe beacon installed. Amy did an amazing job getting my account set up! Customer service was amazing and I just might order more products through State Farm because of the service that was provided."
"Thank you, LaQuenton, for sharing your experience! It's great to hear that Amy was able to assist you with setting up your drive safe beacon and that you found our customer service helpful. We look forward to helping you with any future needs. "
Jazz Sanders
January 9, 2026
"Service was amazing. Spryng Romero found me the best deals possible. I’ve been with State Farm for 3 years."
"Thank you, Jazz, for your kind words and for being with us for 3 years. We're glad our representative could help you find the best deals. Your support means a lot to us. "
Stacey Boykins
January 9, 2026
"Randon was a great help to setting up my auto insurance went into detail about anything that you asked….so you could understand fully what you’re signing up for great guy as well!"
"Thank you, Stacey, for your feedback! It's great to hear that our amazing agency owner was able to assist you with setting up your auto insurance and provide detailed explanations. We appreciate your support. "
Huck Hound
January 9, 2026
"Spryng was my kind and cheerful associate today. We reviewed the my policy on my truck. She was awesome and reminded me of lot of Morgan who used to work for y'all."
"Thank you, Huck, for sharing your experience with Spryng. It's great to hear she was able to assist you with your truck policy and brought back memories of Morgan. We appreciate your feedback and support. "
Julia Reid
January 8, 2026
"I needed renters insurance and Spryng reached out immediately. I’m have such a busy schedule and I’m so appreciative of how we were able to communicate through text and call when it was convenient for me. She let me know of the different bundles available and was very kind and professional! I will be reaching out to add other insurance with her in the future."
"Thank you, Julia, for sharing your experience with us. It's great to hear that Spryng was able to accommodate your busy schedule and provide you with the information you needed. We look forward to assisting you with any future insurance needs. "
MICHELLE Coulter
January 7, 2026
"I had a great experience with Ben Patterson ! He is very friendly and helpful throughout my experience getting my home and auto. I appreciate you talking to me to get me the best rates!! Get with Ben at StateFarm !!"
"Thank you for your feedback, Michelle! Vicki always aims to provide prompt and helpful service. If you have any more questions or need further assistance in the future, feel free to reach out."
S Hill
December 31, 2025
"Morgan was very helpful getting me transferred over from a different state as well as setting up new policy for a home."
"Thank you, S Hill, for sharing your experience! It's great to hear that Morgan was able to assist with your state transfer and new home policy setup. We appreciate your feedback and support. "