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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Led Wallet

March 20, 2026

3  out of  5
rating by Led Wallet
"Ask for Ben to get a fast and honest quote. EDIT: Just a heads up. Several weeks later Ben from the agency contacted me and changed the price to the given quote. Said it would be $5.00 more per month unless I agreed to be tracked with the most buggy app and gps module. Straight up lied. And I quote, "Said it wasn't a tracking device it just TRACKS your steering, breaking etc...lol"
We responded:
"Thank you, Led Wallet, for the 5-star review! We're glad to hear Ben provided you with a fast and honest quote. If you need anything else, feel free to reach out. "
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Doug Hackney

March 19, 2026

5  out of  5
rating by Doug Hackney
"Amy was very helpful with questions I had about our homeowners insurance. She got everything set up. Then she sent a follow up text with a time line. Thanks Amy!"
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Vic Morgan

March 19, 2026

5  out of  5
rating by Vic Morgan
"Jess was absolutely great to work with.."
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Nelda Smith

March 18, 2026

5  out of  5
rating by Nelda Smith
"Ben was very clear speaking. He went over some of the best deals for me. He explained everything very clearly."
We responded:
"Thank you, Nelda, for your feedback! We're glad to hear that Ben was able to clearly explain the best deals for you. Your satisfaction is important to us. "
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Jharissa Shelton

March 13, 2026

5  out of  5
rating by Jharissa Shelton
"State Farm representative Ben Patterson conducted his service call with me Jharissa Shelton in a very friendly and efficient manner. He consistently reassured me that he could work something out to get me an affordable rate. He thoroughly described all options regarding coverage for my two vehicles and additional programs available to further make my rate affordable as well as discount opportunities. I would highly recommend Ben Patterson as your representative From State Farm to help get the most affordable affordable quote to provide coverage in the means of protection for the safety of your family and travels for either pleasure daily commute, and other travels."
We responded:
"Thank you, Jharissa, for sharing your experience with Ben Patterson. It's great to hear that he provided friendly and efficient service while helping you explore coverage options and discounts. Your recommendation means a lot to us. "
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Rick Klock

March 8, 2026

5  out of  5
rating by Rick Klock
"Moving to Southern Alabama and needed to transfer my home & Auto Insurance. Ben was a great help in getting all my needs met. Ben was very pleasant and friendly to work with. Looking forward to meeting him"
We responded:
"Thank you, Rick, for sharing your experience! We're glad Ben was able to assist you with your home and auto insurance needs during your move to Southern Alabama. We look forward to your meeting with him. "
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Magnolia Meyer

March 5, 2026

5  out of  5
rating by Magnolia Meyer
"Morgan is amazing and very helpful with all that she does!"
We responded:
"Thank you, Magnolia, for your kind words about Morgan. We're glad to hear she was helpful in assisting you. Your feedback means a lot to us. "
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Allyson Russell

March 3, 2026

5  out of  5
rating by Allyson Russell
"I have had my insurance through Mr. Carnathan for several years now and they have taken very good care of my family. Spryng was especially helpful on the phone and so patient with me! I’ve been driving cars and buying insurance for four decades now and these guys are the best insurance agency I’ve ever dealt with."
We responded:
"Thank you, Allyson, for your kind words and for trusting us with your insurance needs over the years. We're glad to hear that Spryng was able to assist you so effectively. Your feedback means a lot to us! "
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bud zielonka

February 27, 2026

5  out of  5
rating by bud zielonka
"Ben Pattern was very professional and knowledgeable would highly recommend him as your agent"
We responded:
"Thank you, Bud, for your feedback! We're glad to hear that Ben's professionalism and knowledge made a positive impression. Your recommendation means a lot to us. "
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Joshua Harris

February 27, 2026

5  out of  5
rating by Joshua Harris
"I'm very pleased with the customer service! Spryng was a great help and answered all my questions. She made the process smooth and easy. 5 Stars."
We responded:
"Thank you, Joshua, for your feedback! We're glad to hear that our customer service met your expectations. If you need any further assistance, feel free to reach out. "
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Mya Mallory

February 24, 2026

5  out of  5
rating by Mya Mallory
"My insurance agent Spryng was great! She has amazing customer service! And got my the best quote!"
We responded:
"Thank you, Mya, for sharing your experience! We're glad to hear that Spryng provided you with excellent customer service and a great quote. Your feedback is much appreciated. "
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Sir Cardboard

February 14, 2026

5  out of  5
rating by Sir Cardboard
"Spryng was nothing but nice, helpful and professional with how she handled giving me news about my new updated rates and it makes me beyond glad that i have my insurance through a company like this"
We responded:
"Thank you, Sir Cardboard, for sharing your experience with us. It's great to hear that Spryng was able to assist you with your updated rates in such a helpful and professional manner. We're glad to have you with us. "
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cashed out

February 13, 2026

5  out of  5
rating by cashed out
"Jess is incredibly easy to talk to and she goes above and beyond to ensure a very positive and friendly experience... i personally have been going thru some temporary life issues that became an obstacle and have had to call and talk about my bill and claims and it was the only hurdle i had to make where no stress was involved at all and i owe it all to Jess. she sounds really cute too lol"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Randy Frailey

February 12, 2026

4  out of  5
rating by Randy Frailey
"Work well with clients. Did a great job getting me the lowest payment possible."
We responded:
"Thank you, Randy, for your feedback. We're glad to hear you found our efforts to secure the lowest payment beneficial. We look forward to continuing to work with you. "
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Denise March

February 10, 2026

5  out of  5
rating by Denise March
"I met Randon on a trip and he is an amazing person to talk business with. From insuring my staff to protecting my business, he has advised me every step of the way! I couldnt have done it without you!"
We responded:
"Thank you, Denise, for your kind words and the 5-star review! It's great to hear that Randon has been able to support you and your business with his advice. We're here for any future needs you may have. "
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Jill Kismet

February 10, 2026

5  out of  5
rating by Jill Kismet
"Thanks Spryng! You and your colleagues are running this office like pro's. I appreciate the ability to come in and really dial in my coverage with such a fun and collaborative group of insurance professionals. You always promptly reply to my emails and got my FEMA all setup. Thank you! PS Jory and Jinks say get restocked on dog treats, pretty please."
We responded:
"Thank you, Jill! We're glad to hear that Spryng and the team have been able to assist you effectively and make the process enjoyable. We'll make sure to restock those dog treats for Jory and Jinks. "
Profile photo of Janna Ford

Janna Ford

February 5, 2026

5  out of  5
rating by Janna Ford
"Morgan was such a great help! She understood exactly what I needed and made sure I got just that! She also seemed very sweet!!"
We responded:
"Thank you, Janna, for sharing your experience! It's great to hear that Morgan was able to assist you effectively and with such kindness. We appreciate your feedback and look forward to serving you again."
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Heather Jones

February 5, 2026

5  out of  5
rating by Heather Jones
"Morgan is so sweet and was very helpful during the process, she did what she could to get me a better price on insurance and I appreciate her."
We responded:
"Thank you, Heather, for your kind words about Morgan. We're glad she could assist you in finding a better price on your insurance. Your feedback is greatly appreciated. "
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sylvester edwards

February 4, 2026

5  out of  5
rating by sylvester edwards
"Enjoying being a stat farm customer. Love the prices."
We responded:
"Thank you, Sylvester, for your feedback! We're glad to hear you're enjoying being with State Farm and appreciate your kind words about our pricing. "
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Benjamin Patterson

February 3, 2026

5  out of  5
rating by Benjamin Patterson
"Spryng is absolutely wonderful. She is always willing to go above and beyond to help 10/10 would recommend"
We responded:
"Thank you, Benjamin, for your kind words about Spryng. It's great to hear that her dedication and willingness to go above and beyond made such a positive impact. We truly appreciate your recommendation. "
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Elisabeth Perkins

February 3, 2026

5  out of  5
rating by Elisabeth Perkins
"I had a pleasant experience with Ben! He was very thorough and made sure I understood everything I was getting. I would definitely check him out!!!"
We responded:
"Thank you, Elisabeth, for sharing your experience with Ben! It's great to hear that he was thorough and ensured you understood everything. We appreciate your recommendation and look forward to serving you again. "
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Misty Gaiters

February 2, 2026

5  out of  5
rating by Misty Gaiters
"My state farm agent Randon went above and beyondo help me solve my insurance struggles & frustrations,He took all the stress away,I'm very thankful that he is my State Farm agent."
We responded:
"Thank you, Misty, for your kind words about your State Farm agent Randon. It's great to hear that he was able to help you with your insurance challenges and make the process stress-free. We appreciate your feedback and your trust in us. "
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Dee West

February 2, 2026

5  out of  5
rating by Dee West
"Ben was wonderful helped me tremendously very pleasant. Appreciate all that he did for me."
We responded:
"Thank you, Dee West, for your feedback. We're glad to hear that Ben was able to assist you and make your experience a positive one. Your appreciation means a lot to us. "
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Amber Coleman

February 2, 2026

5  out of  5
rating by Amber Coleman
"Great group of agents! I’ve been working with them for a few years now and have always had a positive experience. Ben recently helped me and was very friendly, knowledgeable and he got everything taken care of quickly. Highly recommend."
We responded:
"Thank you, Amber, for your kind words and for being with us for a few years. It's great to hear that Ben was friendly and knowledgeable in assisting you. We appreciate your recommendation and look forward to continuing to serve you. "
Profile photo of Patricia Olive

Patricia Olive

January 29, 2026

5  out of  5
rating by Patricia Olive
"Great office! Everyone so friendly and helpful… but Spryng Romero was extremely helpful in all her reaching out to me and to help me take new policies with this office along with transferring policies from another SF office in another state. She was great to contact me and also return all calls always with a pleasant voice and attitude. A valued employee!!!"
We responded:
"Thank you, Patricia, for your kind words and for highlighting Spryng Romero's efforts. We're delighted to hear that she made your transition to our office smooth and enjoyable. Your feedback means a lot to us!"