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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jacob Duncan

November 7, 2025

5  out of  5
rating by Jacob Duncan
"Great people always so helpful Mrs Spring especially"
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Agnes Thomas

November 7, 2025

5  out of  5
rating by Agnes Thomas
"Hello I’m Loving the service I receive from State Farm Insurance company ,I will refer them to my family & friends,Thank you for Great service Amy"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Valerie Page

November 6, 2025

5  out of  5
rating by Valerie Page
"Ben was so nice and extremely helpful when I had questions about my insurance policy. I highly recommend State Farm for all your insurance needs. Thanks Ben!"
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Nancy Sebastian

November 5, 2025

5  out of  5
rating by Nancy Sebastian
"Amy was very knowledgeable about my policies with State Farm. She answered all of my questions."
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Shawn Everett

November 5, 2025

5  out of  5
rating by Shawn Everett
"They helped out quickly and did a good job"
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Tonio

November 4, 2025

5  out of  5
rating by Tonio
"Randon is most definitely one of the most professional and detail oriented agents I’ve had in a long time. State Farm in good hands"
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Donald Bourdeau

November 4, 2025

5  out of  5
rating by Donald Bourdeau
"Amy was extremely helpful in going over my policy"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Sue Howard

November 4, 2025

5  out of  5
rating by Sue Howard
"Amy explained everything! She certanly is an asset to this company! Thank you Amy!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Wes Fondren

October 31, 2025

5  out of  5
rating by Wes Fondren
"It was a very pleasurable experience with y'all . Super helpful and extremely knowledgeable kind. We feel we are in good hands with y'all. Thank you . Charles W Fondren 10/30/25"
We responded:
"Thank you, Charles, for the amazing review! Our team works hard to provide a great insurance experience in Spanish Fort and we are thrilled to hear that you are happy with our services. We are thankful you have been a part of our State Farm family and look forward to continuing our relationship!"
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Kathy Welch

October 29, 2025

5  out of  5
rating by Kathy Welch
"The staff is kind and innovative when helping solve your insurance needs!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Daphne Stainbrook

October 29, 2025

5  out of  5
rating by Daphne Stainbrook
"Jess was so helpful with getting my new (to me) car insured! Got it done in a phone call over my lunch break!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Isaac Guevara

October 27, 2025

5  out of  5
rating by Isaac Guevara
"Ms. Spryng was a tremendous help in a really tough time. She was thoughtful, respectful, and very efficient! Would highly recommend for a swift, yet pleasant experience."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Lawrence Spearman

October 17, 2025

5  out of  5
rating by Lawrence Spearman
"Thank you Mr. Randon Carnathan for taking the time to explain the policy but, Morgan our local agent help us from the beginning until the end. She made our premium so affordable and easy. Thank you once again the Spearman family"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Ethan Ramsey

October 17, 2025

5  out of  5
rating by Ethan Ramsey
"Ben Patterson was an amazing help today. He even helped with a problem I didn’t originally call to resolve."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Jacinda Haines

October 15, 2025

5  out of  5
rating by Jacinda Haines
"I enjoyed working with Ben on customer service with my auto insurance policy. He helped me set up my auto pay, my app, as well as make sure that my beacon was delivered to me. I didn’t have to do much – he took care of it all! Morgan was the best. She took her time and broke down things for me about Insurance that I’ve had the hardest time understanding for so many years. I rescheduled several appointments with her. She was very accommodating and took the reschedules like a champ. She was very patient! She gave me all of my options, I look forward to working with her. ✨"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Jacinda Haines

October 15, 2025

5  out of  5
rating by Jacinda Haines
"Morgan was the best. She took her time and broke down things for me about Insurance that I’ve had the hardest time understanding for so many years. I rescheduled several appointments with her. She was very accommodating and took the reschedules like a champ. She was very patient! She gave me all of my options, I look forward to working with her. ✨"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Ethan Miller

October 15, 2025

5  out of  5
rating by Ethan Miller
"Amy was great. She called me before the claims department did to make sure that I was aware of some stuff."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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11 Gold

October 14, 2025

5  out of  5
rating by 11 Gold
"Friendly patient,"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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archie buigues

October 13, 2025

5  out of  5
rating by archie buigues
"This agent is amazing. Amy worked on my policy to reduce my monthly payments and she made it happen. They always help and worry about customers needs."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Roz Washington

October 5, 2025

5  out of  5
rating by Roz Washington
"For the longest my son and I had been with Progressive Auto Ins. Since December of 2019 we have been with State Farm. I was in the mist of shopping online in comparing pricing. When Mr. Randon Carnathan responded to me with an awesome quote!!! I couldn't pass it u!!!. Every since then he and his staff have been very Professional, Responsive, to all of our needs. Mr. Randon Carnanthan's branch have shown Good quality and Good value to my son and I. We have been completely Happy with the Excellent Customer Service we have received, from State Farm!!! We appreciate you All!!! Thank you, Mr. Randon Carnathan!!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Judy Bell

September 30, 2025

5  out of  5
rating by Judy Bell
"The Insurance Team at this office has been unbelievable. When life seems so hectic Lanisha and Ben helped with absolutely everything we needed to have done, and it seemed to slow down and be easier for once. They were so patient and respectful with every question we had, every change we made, and every time we called back. I can only imagine how amazing their character is. Five Stars All The Way!!!! Thank yall again!!"
We responded:
"Thank you so much for your kind and thoughtful review! We're thrilled to hear that Lanisha and Ben were able to make a hectic time easier for you with their patience and support. Our team truly cares about providing respectful and attentive service, and your words mean the world to us. We’ll be sure to share your praise with them—they’ll be so encouraged! Thank you again for choosing us and for the five stars!"
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Paige Parker

September 26, 2025

5  out of  5
rating by Paige Parker
"Like a good neighbor- State Farm is there. I am so happy with the service I received today from Jess. She along with the other agents at Randon Carnathan agency have always been helpful, have provided answers to any question, and have always been professional. Insurance is expensive!! I sometimes do not like the cost of it, but that does not diminish from the excellent service I receive. They treat me well at State Farm."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Heather hollis

September 25, 2025

5  out of  5
rating by Heather hollis
"Someone is always willing to help no matter what the insurance need is I’ve had nothing but a pleasure working with this agency"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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shanita Reed

September 22, 2025

5  out of  5
rating by shanita Reed
"Spryng has been amazing with restructuring my auto policies. She’s very knowledgeable, understanding and professional. Thank you so much Spryng.."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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ChaRon Mosley

September 19, 2025

5  out of  5
rating by ChaRon Mosley
"Amy has been amazing with restructuring my auto policies. She’s very knowledgeable, understanding and professional. Thank you so much Amy!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."