State Farm® Insurance Agent Randon Carnathan
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Bridget Stanton
April 24, 2026
5
out of
5
rating by Bridget Stanton
"Lanisha was great ! She was able to get my monthly down just as i asked ! She went above and beyond!"
We responded:
"Thank you, Bridget, for sharing your experience! We're glad to hear that Lanisha was able to assist you with your monthly adjustments and went above and beyond. Your feedback is greatly appreciated."
Bubbles Faith
April 24, 2026
5
out of
5
rating by Bubbles Faith
"I talked to Ms. Jess at State Farm and she made this process incredibly easy for me. She listen well and answered all the questions I had. I’ve never been one to like talking on the phone but she made it feel simple and leisurely. If you call here, ask for Jess!"
We responded:
"Thank you, Bubbles Faith, for sharing your experience with us. We're glad to hear that Ms. Jess made the process easy and enjoyable for you. Your recommendation means a lot to us!"
Carter Huynh
April 21, 2026
5
out of
5
rating by Carter Huynh
"Ben has the best customer service and very informative about your insurance. I would recommend him to everyone. Very please customer"
We responded:
"Thank you, Carter, for your feedback! It's great to hear that Ben provided you with excellent customer service and valuable information about your insurance. We appreciate your recommendation. "
Dr. Kimberly Leslie-Patton
April 8, 2026
5
out of
5
rating by Dr. Kimberly Leslie-Patton
"Mr. Ben is awesome - HE ROCKS!!!! Thanks for assisting us with finding the right coverage just for us. Active listener, probing questions, carring and genuine interest to get us the coverage we need and want at a great rate! We look forward to working with you for many years to come. Thanks Mr. Ben for the WORLD CLASS SERVICE! Coach Ralph Patton and Dr. Kimberly Leslie Patton"
We responded:
"Thank you, Dr. Kimberly Leslie-Patton and Coach Ralph Patton, for your enthusiastic review! We're glad to hear that Mr. Ben provided you with attentive and personalized service. We look forward to continuing our relationship for many years. "
Jan Picklesimer
April 1, 2026
5
out of
5
rating by Jan Picklesimer
"Ben was very friendly and efficient. Actually got me a better rate with more coverage!"
We responded:
"Thank you, Jan, for your feedback! It's great to hear that Ben was able to assist you with a better rate and more coverage. We appreciate your support."
Roz Washington
March 31, 2026
5
out of
5
rating by Roz Washington
"For the longest my son and I had been with Progressive Auto Ins. Since December of 2019 we have been with State Farm. I was in the mist of shopping online in comparing pricing. When Mr. Randon Carnathan responded to me with an awesome quote!!! I couldn't pass it u!!!. Every since then he and his staff have been very Professional, Responsive, to all of our needs. Mr. Randon Carnanthan's branch have shown Good quality and Good value to my son and I. We have been completely Happy with the Excellent Customer Service we have received, from State Farm!!! We appreciate you All!!! Thank you, Mr. Randon Carnathan!!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Trevor Brewton
March 24, 2026
5
out of
5
rating by Trevor Brewton
"Randon and his staff are the best. Very kind and considerate. May the Lord bless them as they grow. 😇"
We responded:
"Thank you, Trevor, for your thoughtful review. We're grateful for your kind words and support. Wishing you all the best!"
Led Wallet
March 20, 2026
3
out of
5
rating by Led Wallet
"Ask for Ben to get a fast and honest quote. EDIT: Just a heads up. Several weeks later Ben from the agency contacted me and changed the price to the given quote. Said it would be $5.00 more per month unless I agreed to be tracked with the most buggy app and gps module. Straight up lied. And I quote, "Said it wasn't a tracking device it just TRACKS your steering, breaking etc...lol"
We responded:
"Thank you, Led Wallet, for the 5-star review! We're glad to hear Ben provided you with a fast and honest quote. If you need anything else, feel free to reach out. "
Vic Morgan
March 19, 2026
5
out of
5
rating by Vic Morgan
"Jess was absolutely great to work with.."
We responded:
"Thank you, Vic, for your feedback! It's great to hear that Jess made your experience a positive one. We appreciate your support."
Magnolia Meyer
March 5, 2026
5
out of
5
rating by Magnolia Meyer
"Morgan is amazing and very helpful with all that she does!"
We responded:
"Thank you, Magnolia, for your kind words about Morgan. We're glad to hear she was helpful in assisting you. Your feedback means a lot to us. "
Allyson Russell
March 3, 2026
5
out of
5
rating by Allyson Russell
"I have had my insurance through Mr. Carnathan for several years now and they have taken very good care of my family. Spryng was especially helpful on the phone and so patient with me! I’ve been driving cars and buying insurance for four decades now and these guys are the best insurance agency I’ve ever dealt with."
We responded:
"Thank you, Allyson, for your kind words and for trusting us with your insurance needs over the years. We're glad to hear that Spryng was able to assist you so effectively. Your feedback means a lot to us! "
bud zielonka
February 27, 2026
5
out of
5
rating by bud zielonka
"Ben Pattern was very professional and knowledgeable would highly recommend him as your agent"
We responded:
"Thank you, Bud, for your feedback! We're glad to hear that Ben's professionalism and knowledge made a positive impression. Your recommendation means a lot to us. "
Joshua Harris
February 27, 2026
5
out of
5
rating by Joshua Harris
"I'm very pleased with the customer service! Spryng was a great help and answered all my questions. She made the process smooth and easy. 5 Stars."
We responded:
"Thank you, Joshua, for your feedback! We're glad to hear that our customer service met your expectations. If you need any further assistance, feel free to reach out. "
Mya Mallory
February 24, 2026
5
out of
5
rating by Mya Mallory
"My insurance agent Spryng was great! She has amazing customer service! And got my the best quote!"
We responded:
"Thank you, Mya, for sharing your experience! We're glad to hear that Spryng provided you with excellent customer service and a great quote. Your feedback is much appreciated. "
Sir Cardboard
February 14, 2026
5
out of
5
rating by Sir Cardboard
"Spryng was nothing but nice, helpful and professional with how she handled giving me news about my new updated rates and it makes me beyond glad that i have my insurance through a company like this"
We responded:
"Thank you, Sir Cardboard, for sharing your experience with us. It's great to hear that Spryng was able to assist you with your updated rates in such a helpful and professional manner. We're glad to have you with us. "
cashed out
February 13, 2026
5
out of
5
rating by cashed out
"Jess is incredibly easy to talk to and she goes above and beyond to ensure a very positive and friendly experience... i personally have been going thru some temporary life issues that became an obstacle and have had to call and talk about my bill and claims and it was the only hurdle i had to make where no stress was involved at all and i owe it all to Jess. she sounds really cute too lol"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Randy Frailey
February 12, 2026
4
out of
5
rating by Randy Frailey
"Work well with clients. Did a great job getting me the lowest payment possible."
We responded:
"Thank you, Randy, for your feedback. We're glad to hear you found our efforts to secure the lowest payment beneficial. We look forward to continuing to work with you. "
Denise March
February 10, 2026
5
out of
5
rating by Denise March
"I met Randon on a trip and he is an amazing person to talk business with. From insuring my staff to protecting my business, he has advised me every step of the way! I couldnt have done it without you!"
We responded:
"Thank you, Denise, for your kind words and the 5-star review! It's great to hear that Randon has been able to support you and your business with his advice. We're here for any future needs you may have. "
Jill Kismet
February 10, 2026
5
out of
5
rating by Jill Kismet
"Thanks Spryng! You and your colleagues are running this office like pro's. I appreciate the ability to come in and really dial in my coverage with such a fun and collaborative group of insurance professionals. You always promptly reply to my emails and got my FEMA all setup. Thank you! PS Jory and Jinks say get restocked on dog treats, pretty please."
We responded:
"Thank you, Jill! We're glad to hear that Spryng and the team have been able to assist you effectively and make the process enjoyable. We'll make sure to restock those dog treats for Jory and Jinks. "
Janna Ford
February 5, 2026
5
out of
5
rating by Janna Ford
"Morgan was such a great help! She understood exactly what I needed and made sure I got just that! She also seemed very sweet!!"
We responded:
"Thank you, Janna, for sharing your experience! It's great to hear that Morgan was able to assist you effectively and with such kindness. We appreciate your feedback and look forward to serving you again."
Heather Jones
February 5, 2026
5
out of
5
rating by Heather Jones
"Morgan is so sweet and was very helpful during the process, she did what she could to get me a better price on insurance and I appreciate her."
We responded:
"Thank you, Heather, for your kind words about Morgan. We're glad she could assist you in finding a better price on your insurance. Your feedback is greatly appreciated. "
sylvester edwards
February 4, 2026
5
out of
5
rating by sylvester edwards
"Enjoying being a stat farm customer. Love the prices."
We responded:
"Thank you, Sylvester, for your feedback! We're glad to hear you're enjoying being with State Farm and appreciate your kind words about our pricing. "
Benjamin Patterson
February 3, 2026
5
out of
5
rating by Benjamin Patterson
"Spryng is absolutely wonderful. She is always willing to go above and beyond to help 10/10 would recommend"
We responded:
"Thank you, Benjamin, for your kind words about Spryng. It's great to hear that her dedication and willingness to go above and beyond made such a positive impact. We truly appreciate your recommendation. "
Elisabeth Perkins
February 3, 2026
5
out of
5
rating by Elisabeth Perkins
"I had a pleasant experience with Ben! He was very thorough and made sure I understood everything I was getting. I would definitely check him out!!!"
We responded:
"Thank you, Elisabeth, for sharing your experience with Ben! It's great to hear that he was thorough and ensured you understood everything. We appreciate your recommendation and look forward to serving you again. "
Misty Gaiters
February 2, 2026
5
out of
5
rating by Misty Gaiters
"My state farm agent Randon went above and beyondo help me solve my insurance struggles & frustrations,He took all the stress away,I'm very thankful that he is my State Farm agent."
We responded:
"Thank you, Misty, for your kind words about your State Farm agent Randon. It's great to hear that he was able to help you with your insurance challenges and make the process stress-free. We appreciate your feedback and your trust in us. "