State Farm® Insurance Agent Randon Carnathan
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Nashadia Bradley
April 4, 2026
"Amy and Spryng were both incredibly helpful and genuinely attentive to what I needed. You can tell they actually care about the people they work with. Great experience!"
Jan Picklesimer
April 1, 2026
"Ben was very friendly and efficient. Actually got me a better rate with more coverage!"
Roz Washington
March 31, 2026
"For the longest my son and I had been with Progressive Auto Ins. Since December of 2019 we have been with State Farm. I was in the mist of shopping online in comparing pricing. When Mr. Randon Carnathan responded to me with an awesome quote!!! I couldn't pass it u!!!. Every since then he and his staff have been very Professional, Responsive, to all of our needs. Mr. Randon Carnanthan's branch have shown Good quality and Good value to my son and I. We have been completely Happy with the Excellent Customer Service we have received, from State Farm!!! We appreciate you All!!! Thank you, Mr. Randon Carnathan!!!"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Robert Cook
March 27, 2026
"Thinking of switching to State Farm? Do it. Working with Jess? Even better! She made switching my insurance totally effortless. Jess was super friendly and helpful. Seriously, ask for her if you want insurance done right."
"Thank you, Robert, for sharing your experience! We're glad to hear that Jess made your switch to State Farm seamless and enjoyable. Your recommendation means a lot to us. "
Trevor Brewton
March 24, 2026
"Randon and his staff are the best. Very kind and considerate. May the Lord bless them as they grow. 😇"
"Thank you, Trevor, for your thoughtful review. We're grateful for your kind words and support. Wishing you all the best!"
Led Wallet
March 20, 2026
"Ask for Ben to get a fast and honest quote. EDIT: Just a heads up. Several weeks later Ben from the agency contacted me and changed the price to the given quote. Said it would be $5.00 more per month unless I agreed to be tracked with the most buggy app and gps module. Straight up lied. And I quote, "Said it wasn't a tracking device it just TRACKS your steering, breaking etc...lol"
"Thank you, Led Wallet, for the 5-star review! We're glad to hear Ben provided you with a fast and honest quote. If you need anything else, feel free to reach out. "
Doug Hackney
March 19, 2026
"Amy was very helpful with questions I had about our homeowners insurance. She got everything set up. Then she sent a follow up text with a time line. Thanks Amy!"
"Thank you, Doug, for sharing your experience! It's great to hear that Amy was able to assist you with your homeowners insurance and provide a clear timeline. We appreciate your feedback and support. "
Vic Morgan
March 19, 2026
"Jess was absolutely great to work with.."
"Thank you, Vic, for your feedback! It's great to hear that Jess made your experience a positive one. We appreciate your support."
Nelda Smith
March 18, 2026
"Ben was very clear speaking. He went over some of the best deals for me. He explained everything very clearly."
"Thank you, Nelda, for your feedback! We're glad to hear that Ben was able to clearly explain the best deals for you. Your satisfaction is important to us. "
Jharissa Shelton
March 13, 2026
"State Farm representative Ben Patterson conducted his service call with me Jharissa Shelton in a very friendly and efficient manner. He consistently reassured me that he could work something out to get me an affordable rate. He thoroughly described all options regarding coverage for my two vehicles and additional programs available to further make my rate affordable as well as discount opportunities. I would highly recommend Ben Patterson as your representative From State Farm to help get the most affordable affordable quote to provide coverage in the means of protection for the safety of your family and travels for either pleasure daily commute, and other travels."
"Thank you, Jharissa, for sharing your experience with Ben Patterson. It's great to hear that he provided friendly and efficient service while helping you explore coverage options and discounts. Your recommendation means a lot to us. "
Rick Klock
March 8, 2026
"Moving to Southern Alabama and needed to transfer my home & Auto Insurance. Ben was a great help in getting all my needs met. Ben was very pleasant and friendly to work with. Looking forward to meeting him"
"Thank you, Rick, for sharing your experience! We're glad Ben was able to assist you with your home and auto insurance needs during your move to Southern Alabama. We look forward to your meeting with him. "
Magnolia Meyer
March 5, 2026
"Morgan is amazing and very helpful with all that she does!"
"Thank you, Magnolia, for your kind words about Morgan. We're glad to hear she was helpful in assisting you. Your feedback means a lot to us. "
Allyson Russell
March 3, 2026
"I have had my insurance through Mr. Carnathan for several years now and they have taken very good care of my family. Spryng was especially helpful on the phone and so patient with me! I’ve been driving cars and buying insurance for four decades now and these guys are the best insurance agency I’ve ever dealt with."
"Thank you, Allyson, for your kind words and for trusting us with your insurance needs over the years. We're glad to hear that Spryng was able to assist you so effectively. Your feedback means a lot to us! "
bud zielonka
February 27, 2026
"Ben Pattern was very professional and knowledgeable would highly recommend him as your agent"
"Thank you, Bud, for your feedback! We're glad to hear that Ben's professionalism and knowledge made a positive impression. Your recommendation means a lot to us. "
Joshua Harris
February 27, 2026
"I'm very pleased with the customer service! Spryng was a great help and answered all my questions. She made the process smooth and easy. 5 Stars."
"Thank you, Joshua, for your feedback! We're glad to hear that our customer service met your expectations. If you need any further assistance, feel free to reach out. "
Mya Mallory
February 24, 2026
"My insurance agent Spryng was great! She has amazing customer service! And got my the best quote!"
"Thank you, Mya, for sharing your experience! We're glad to hear that Spryng provided you with excellent customer service and a great quote. Your feedback is much appreciated. "
Sir Cardboard
February 14, 2026
"Spryng was nothing but nice, helpful and professional with how she handled giving me news about my new updated rates and it makes me beyond glad that i have my insurance through a company like this"
"Thank you, Sir Cardboard, for sharing your experience with us. It's great to hear that Spryng was able to assist you with your updated rates in such a helpful and professional manner. We're glad to have you with us. "
cashed out
February 13, 2026
"Jess is incredibly easy to talk to and she goes above and beyond to ensure a very positive and friendly experience... i personally have been going thru some temporary life issues that became an obstacle and have had to call and talk about my bill and claims and it was the only hurdle i had to make where no stress was involved at all and i owe it all to Jess. she sounds really cute too lol"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Randy Frailey
February 12, 2026
"Work well with clients. Did a great job getting me the lowest payment possible."
"Thank you, Randy, for your feedback. We're glad to hear you found our efforts to secure the lowest payment beneficial. We look forward to continuing to work with you. "
Denise March
February 10, 2026
"I met Randon on a trip and he is an amazing person to talk business with. From insuring my staff to protecting my business, he has advised me every step of the way! I couldnt have done it without you!"
"Thank you, Denise, for your kind words and the 5-star review! It's great to hear that Randon has been able to support you and your business with his advice. We're here for any future needs you may have. "
Jill Kismet
February 10, 2026
"Thanks Spryng! You and your colleagues are running this office like pro's. I appreciate the ability to come in and really dial in my coverage with such a fun and collaborative group of insurance professionals. You always promptly reply to my emails and got my FEMA all setup. Thank you! PS Jory and Jinks say get restocked on dog treats, pretty please."
"Thank you, Jill! We're glad to hear that Spryng and the team have been able to assist you effectively and make the process enjoyable. We'll make sure to restock those dog treats for Jory and Jinks. "
Janna Ford
February 5, 2026
"Morgan was such a great help! She understood exactly what I needed and made sure I got just that! She also seemed very sweet!!"
"Thank you, Janna, for sharing your experience! It's great to hear that Morgan was able to assist you effectively and with such kindness. We appreciate your feedback and look forward to serving you again."
Heather Jones
February 5, 2026
"Morgan is so sweet and was very helpful during the process, she did what she could to get me a better price on insurance and I appreciate her."
"Thank you, Heather, for your kind words about Morgan. We're glad she could assist you in finding a better price on your insurance. Your feedback is greatly appreciated. "
sylvester edwards
February 4, 2026
"Enjoying being a stat farm customer. Love the prices."
"Thank you, Sylvester, for your feedback! We're glad to hear you're enjoying being with State Farm and appreciate your kind words about our pricing. "
Benjamin Patterson
February 3, 2026
"Spryng is absolutely wonderful. She is always willing to go above and beyond to help 10/10 would recommend"
"Thank you, Benjamin, for your kind words about Spryng. It's great to hear that her dedication and willingness to go above and beyond made such a positive impact. We truly appreciate your recommendation. "