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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tom McPherson

Tom McPherson

October 23, 2024

5  out of  5
rating by Tom McPherson
"Thanks so much Amy for reminding me and then helping me by processing the insurance payment! I forgot and would have missed it without your help! You’re a lifesaver!!"
We responded:
"Tom, thank you for your kind words! I'm happy to know Amy was able to assist you with your insurance payment. It's great to have team members like her who go the extra mile to help our customers. If you need any further assistance, feel free to reach out anytime. - Randon Carnathan - State Farm Insurance Agent, Spanish Fort, AL"
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Loren Mitchell

October 20, 2024

5  out of  5
rating by Loren Mitchell
"Excellent customer care & service. Amy especially has made sure all is in order, keeping me informed and well served managing my vehicle, renters, and personal property policies. I feel like they’re on my side."
We responded:
"Loren, thank you for your wonderful review! I'm glad to hear that Amy has been so helpful in managing your vehicle, renters, and personal property policies. It's great to know you feel well-informed and supported. We truly appreciate your trust in us and are always here to assist with any future needs. - Randon Carnathan - State Farm Insurance Agent, Spanish Fort, AL"
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Mary Sells

October 19, 2024

5  out of  5
rating by Mary Sells
"Jess is a TRUE asset for the company, No matter what problem arrives they comfort you with the most amazing care.. keep up the great work ladies"
We responded:
"Mary, thank you so much for your wonderful review! I'm glad to hear that Jess has been providing such exceptional care and support. We truly appreciate your kind words and encouragement. We'll definitely keep up the great work! If you ever need anything, don't hesitate to reach out. - Randon Carnathan - State Farm Insurance Agent, Spanish Fort, AL"
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Rev Albert J Robinson Jr

October 18, 2024

5  out of  5
rating by Rev Albert J Robinson Jr
"Excellent customer service 👏"
We responded:
"Thank you, Albert! I'm glad you appreciated our customer service. Your feedback means a lot to us. If you ever need anything else, feel free to reach out. - Randon Carnathan - State Farm Insurance Agent, Spanish Fort, AL"
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Terri Gates

October 14, 2024

5  out of  5
rating by Terri Gates
"Amy was very helpful!"
We responded:
"Thank you, Terri! I'm glad Amy could assist you so effectively. We appreciate your feedback and are here to help with any insurance needs. - Randon Carnathan - State Farm Insurance Agent, Spanish Fort, AL"
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David Bernard

October 11, 2024

5  out of  5
rating by David Bernard
"Always available and courteous, on top of being extremely professional they have competitive prices."
We responded:
"David, thank you for your wonderful review! I'm glad to know you find our team always available, courteous, and professional. It's great that you appreciate our competitive prices as well. We're here for any future needs or questions you might have. - Randon Carnathan - State Farm Insurance Agent, Spanish Fort, AL"
Profile photo of Ann Morrison

Ann Morrison

October 9, 2024

5  out of  5
rating by Ann Morrison
"Lanisha was super helpful. Answered my questions and even found a way to save more on my premium!"
We responded:
"Ann, thank you for sharing your positive experience! I'm glad Lanisha could assist you and help find savings on your premium. We appreciate your feedback and are always here for any future questions or needs. - Randon Carnathan - State Farm Insurance Agent, Spanish Fort, AL"
Profile photo of Kassy Jo

Kassy Jo

October 7, 2024

5  out of  5
rating by Kassy Jo
"I switched over my insurance early this year from a big corporate insurance company and I have really loved the difference. The customer service is better by ten fold and this agency truly cares about their customers individually. They are very caring and take care of any of my needs right away. They also do everything they can to find all the savings available to help keep it affordable."
We responded:
"Kassy, we love seeing reviews like this! It is a top priority in our office to provide great insurance options for our policyholders, and we are thrilled you are happy with your experience. Our office is there for you whenever you need us and is honored you have chosen our office to help you protect what matters most."
Profile photo of Deep Pathak

Deep Pathak

October 3, 2024

5  out of  5
rating by Deep Pathak
"Thank you Lanisha for getting me an affordable Auto Insurance. I highly recommend State Farm to anyone looking for Auto Insurance."
We responded:
"Lanisha and our team are glad we could help you find an affordable auto insurance plan, Deep! Your recommendation means a lot to us. If you ever need further assistance, don't hesitate to reach out. - Randon Carnathan - State Farm Insurance Agent, Spanish Fort, AL"
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Ben Meisler

September 25, 2024

5  out of  5
rating by Ben Meisler
"Amy is a gem and makes the job a breeze. Very concise and prompt."
We responded:
"Thank you, Ben! We're glad Amy made your experience smooth and efficient. Her promptness and clarity are truly valuable to our team. If you need any further assistance, we're here to help! - Randon Carnathan - State Farm Insurance Agent, Spanish Fort, AL"
Profile photo of Norman Forrest

Norman Forrest

September 17, 2024

5  out of  5
rating by Norman Forrest
"Amy went WELL above and beyond to help me get my insurance policy that I needed for our boat. Several different options that she was right on top of. 10 star ⭐️ Excellent people to do business with! Randon Carnathan State Farm is the best."
We responded:
"Thank you, Norman for the five-star rating! We’re honored to have you as a customer at State Farm in Spanish Fort, AL."
Profile photo of John Barrigar

John Barrigar

September 17, 2024

5  out of  5
rating by John Barrigar
"Amy is a pleasure to deal with. Friendly and knowledgeable and she will go the extra mile."
We responded:
"Thank you, John! We're happy to know that Amy has been friendly and knowledgeable in assisting you. We appreciate your kind words and are grateful to have her on our team. If you need anything else, don't hesitate to reach out. - Randon Carnathan - State Farm Insurance Agent, Spanish Fort, AL"
Profile photo of Barbara Morrisette

Barbara Morrisette

September 14, 2024

5  out of  5
rating by Barbara Morrisette
"Thank you Kay/Amber for keeping in touch. Going over the details further. I had State Farm in the past. My representative never gotta in touch with me until I join your team in Daphne,Al which I live in Mobile. Thanks for caring please keep it going with your clients. May the Lord bless the working of thine hands. Goodbye for now."
We responded:
"Barbara, thank you for your kind words! I'm happy to hear that Kay and Amber have been able to provide the attentive service you deserve. It's wonderful to know that our team in Daphne has made a positive impact on your experience. We truly appreciate your trust and support. If you ever need anything, please don't hesitate to reach out. - Randon Carnathan - State Farm Insurance Agent, Spanish Fort, AL"
Profile photo of Ashley Wade

Ashley Wade

September 14, 2024

5  out of  5
rating by Ashley Wade
"Folks here are very friendly and knowledgeable. I was easily able to insure two vehicles and a home shortly after moving to the area. I received a follow up phone call to make sure I understood all of my policies and best practices. Highly recommend!"
We responded:
"Ashley, thank you for your wonderful review! I'm glad you found our team friendly and knowledgeable. It's great to know that insuring your autos and home was a smooth process. We always strive to ensure our clients understand their policies, so I'm happy the follow-up call was helpful. If you ever have any more questions or need further assistance, feel free to reach out. We appreciate your recommendation! - Randon Carnathan - State Farm Insurance Agent, Spanish Fort, AL"
Profile photo of Justin Cross

Justin Cross

September 13, 2024

5  out of  5
rating by Justin Cross
"Nothing but nice things to say about Jess at this branch. She got me a great deal and saved me a little money as well. I would recommend them to anyone looking for any kind of insurance"
We responded:
"Justin, I'm glad to hear you had a positive experience with Jess! It's wonderful that she was able to secure a great deal and save you some money. We appreciate your recommendation and are here for any of your future insurance needs. - Randon Carnathan - State Farm Insurance Agent, Spanish Fort, AL"
Profile photo of Shirley Gregory

Shirley Gregory

September 9, 2024

5  out of  5
rating by Shirley Gregory
"Very simple and pleasant transaction. Representative was knowledgeable and professional yet cordial."
We responded:
"Shirley, thank you for your wonderful review! I'm glad you had a simple and pleasant transaction with our representative. We always aim to provide a cordial and efficient experience. If you have any future needs or questions, feel free to reach out. - Randon Carnathan - State Farm Insurance Agent, Spanish Fort, AL"
Profile photo of ruzgar akyol

ruzgar akyol

September 9, 2024

5  out of  5
rating by ruzgar akyol
"I am very satisfied with this company. They gave me the best quotes for home and car. Spryna is very good to work with. She always replies my questions and looked very professional. I had my car problem and she helped me very quick to solve this by roadside assistance. I switched over my policy from other company to State Farm."
We responded:
"Thank you, Ruzgar, for your positive review! I'm glad to know you're satisfied with our home and car insurance quotes. It's great to hear that Spryng has been professional and responsive to your needs. We're happy to have assisted you with your car problem through roadside assistance. If you have any further questions or need assistance, feel free to reach out to our office. - Randon Carnathan - State Farm Insurance Agent, Spanish Fort, AL"
Profile photo of Bonnie Sauber

Bonnie Sauber

August 26, 2024

5  out of  5
rating by Bonnie Sauber
"I just love everyone here , they work hard to help me because I'm a senior on a fixed income, Amy is one of the best. I appreciate all of you, may you all be blessed. Bonnie Sauber"
We responded:
"Bonnie, thank you for your kind words. I'm glad our team, especially Amy, could assist you. Your appreciation means a lot to us. If you need anything in the future, we're here to help. - Randon Carnathan - State Farm Insurance Agent, Spanish Fort, AL"
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shenique anglin

August 23, 2024

5  out of  5
rating by shenique anglin
"Spryng was a wonderful agent!! I was confused and she was patient and I didn’t feel like I was being rushed for my indecisiveness :) she help me secure my car insurance with the best rate as a first time auto insurer, she is awesome!!"
We responded:
"Shenique, thank you for your kind words about Spryng. I'm glad she could assist you with patience and help you secure the best rate for your car insurance. We appreciate your feedback and are here for any future needs. - Randon Carnathan - State Farm Insurance Agent, Spanish Fort, AL"
Profile photo of Linette Clausman

Linette Clausman

August 5, 2024

5  out of  5
rating by Linette Clausman
"Randon and staff, Lanisha are fantastic and wonderful to work with! I greatly appreciate how they take as much time as needed to talk with me and quickly address my needs."
We responded:
"Hi Linette! Thanks so much for your wonderful review! I'm really happy to know that Lanisha and our office could provide the support you needed. We're always here to help and appreciate your kind words. If you ever need anything else, don't hesitate to reach out! - Randon Carnathan - State Farm Insurance Agent, Spanish Fort, AL"
Profile photo of Ivo Arkulin

Ivo Arkulin

August 4, 2024

5  out of  5
rating by Ivo Arkulin
"Amy is very prompt and professional in everything she does. She helped us with several policies and we couldn’t be happier. It’s a pleasure doing business with her!"
We responded:
"Hey Ivo! Thanks a bunch for your awesome review! I'm so happy to hear that Amy was prompt and professional in helping you with your policies. It's great to know you're satisfied with our service. If you need anything else, we're here for you! - Randon Carnathan - State Farm Insurance Agent, Spanish Fort, AL"
Profile photo of Peter B

Peter B

August 3, 2024

1  out of  5
rating by Peter B
"This branch will call you incessantly to sell you other products. Also, I was promised by Jess that my homeowner's premium would not change. That was a couple months prior to renewal. Never made a claim in my life. It then went up 40%! They could offer no explanation except the typical inflation excuse. Inflation is not 40%! When what my agent tells me cannot be relied upon, the business relationship won't last. Decent rates but a lot of incompetence here."
We responded:
"Hi Peter. Thanks for sharing your feedback! I'm really sorry to hear about your experience with the calls and the unexpected increase in your homeowner's premium. I understand how frustrating that must be, especially when you've never made a claim. I'll definitely look into this further to see what happened. Jess and the rest of our team always aim to provide accurate information, and I apologize if we fell short this time. Your feedback is valuable, and we'll use it to improve our services. If you have any other concerns or need further assistance, please reach out to our office. We're here to help!"
Profile photo of Victoria Watts

Victoria Watts

July 30, 2024

5  out of  5
rating by Victoria Watts
"I cannot say enough wonderful things about this insurance company! They are always so kind and professional. Their follow-up time is unmatched, and they also offer the best pricing for home and auto insurance. Spryna was wonderful to work with. She answered all my questions and followed up with me after I test-drove a car. Initially, I was purchasing a new car and planning to switch from Allstate to State Farm. Unfortunately, the car turned out to be a lemon. However, the customer service experience I had with Spryna was so professional that I decided to switch my existing policy from Allstate to them. I'm now saving about $50 a month and have MORE coverage. If you're looking for home and auto insurance or honestly interested in seeing if your overpaying for your current polices, send them an email and ask for a quote. You'll be surprised and wish you had switched sooner!"
We responded:
"Thanks, Victoria, for your awesome review! We're glad to hear that you had such a positive experience with our team, especially Spryna. It's fantastic that you're saving money and getting more coverage! If you ever need anything else or have more questions, don't hesitate to reach out. We're here to help! - Randon Carnathan - State Farm Insurance Agent, Spanish Fort, AL"
Profile photo of Roslyn Williams

Roslyn Williams

July 29, 2024

5  out of  5
rating by Roslyn Williams
"Spryng was really helpful in moving my car insurance from another state. She was also very pleasant to talk with on the phone. I would definitely recommend this office to others. The bonus was saving me money."
We responded:
"Hey Roslyn, thanks a bunch for the awesome review! I'm so glad Spryng could help you move your auto insurance and make the process smooth and pleasant. Saving you money is always a bonus! If you ever need anything else, feel free to reach out. - Randon Carnathan - State Farm Insurance Agent, Spanish Fort, AL"
Profile photo of Scott Stejskal

Scott Stejskal

July 25, 2024

5  out of  5
rating by Scott Stejskal
"Spryng was really helpful in my questions via email, then was very pleasant to talk with on the phone to finalize my car insurance. She filled in the conversation with small talk while she completed her work. Thanks for saving me over $100/month!"
We responded:
"Hey Scott, thanks a bunch for the awesome review! I'm so glad Spryng could assist you with your auto insurance and save you money! She's a fantastic part of our team. If you have any more questions or need further assistance, don't hesitate to reach out! - Randon Carnathan - State Farm Insurance Agent, Spanish Fort, AL"