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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Suzy Kirk

March 14, 2025

5  out of  5
rating by Suzy Kirk
"Always friendly and helpful!!"
We responded:
"Suzy, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
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Blake Cooper

March 14, 2025

5  out of  5
rating by Blake Cooper
"Amy harrison"
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Brandon Bostwick

March 14, 2025

5  out of  5
rating by Brandon Bostwick
"Amy with our office here is super professional and outgoing. She’s reached out to me ahead of my expectations. Thanks Amy for all of your help. Randon thank you for the support yourself and staff have provided my family. Sincerely, Brandon Bostwick."
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Beth Essex Colburn

March 13, 2025

5  out of  5
rating by Beth Essex Colburn
"Amy was great and very helpful."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Ronald Roell

March 11, 2025

5  out of  5
rating by Ronald Roell
"Jess went through the yearly check-up with me quickly and was very knowledgeable about all the policy details."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Elizabeth Franklin

March 6, 2025

5  out of  5
rating by Elizabeth Franklin
"They are very responsive and helpful. I've been very happy with state farm and my agent"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Ghufran Zahid

March 5, 2025

5  out of  5
rating by Ghufran Zahid
"Tiara Young I appreciate your help ..she was very nice very kind. Very helpful quick and easy. communicate and Conversation well very respectful and very understanding.."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Veronica Johnson

March 3, 2025

5  out of  5
rating by Veronica Johnson
"Tiara was very professional. She is so helpful, personable and patient as well as insured that I have the coverage that I needed. She is top of the line in my book!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Christopher Smith

February 26, 2025

5  out of  5
rating by Christopher Smith
"Amy was very helpful and listened when I wanted to voice my opinions"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Lauren Moffett

February 26, 2025

5  out of  5
rating by Lauren Moffett
"Amy was so kind and helpful. The customer service was very professional and efficient. I love being a State Farm customer !"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Mark Parsons

February 22, 2025

5  out of  5
rating by Mark Parsons
"Great services and very helpful staff! They are more than willing to sit down and walk you through policy details/renewals. Jess may be the most helpful account manager I have ever interacted with. Instead of Jake from StateFarm it should be Jess from StateFarm in all honesty."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Rev Albert J Robinson Jr

February 17, 2025

5  out of  5
rating by Rev Albert J Robinson Jr
"Excellent customer service 👏 I can honestly say this agency focuses on your needs and make you feel important. I have had only wonderful experiences. Your business is in good hands with them!"
We responded:
"Thank you, Albert! I'm glad you appreciated our customer service. Your feedback means a lot to us. If you ever need anything else, feel free to reach out. - Randon Carnathan - State Farm Insurance Agent, Spanish Fort, AL"
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Sam Shorrosh

February 11, 2025

5  out of  5
rating by Sam Shorrosh
"I called to get another copy of my insurance cards and was rewarded with the service of wonderful people with positive attitudes and helpful drmeanors. You know you see all these bogus ads on Tick Tock and other platforms promising huge discounts. They lie. Just for grins, I went through the process and got calls, not from some agency or government program, but from big name and no name insurers. The closest one to my policy with State Farm, was nearly $600 more than my current cost. They tried to tell me that somehow, paying $1200 was better than $600 for six months. Must be the new math. Well, Im sticking to State Farm. Great service, great coverage, great price! Thank you Amy for your help and your time. You make Randon look good. 😎"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Corey Covington

January 28, 2025

5  out of  5
rating by Corey Covington
"Great highly recommend"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Anna Snyder

January 28, 2025

5  out of  5
rating by Anna Snyder
"Tiara Young helped me bundle my home, auto and life insurance with State Farm. Not only was she very professional and kind, she took the extra time to walk me through all the details line-by-line. As someone who isn’t very well-versed in insurance terminology/common practices, I was very grateful for her patience. I never felt pressured and she was very understanding if I needed more/different options. Came within my budget and was a pleasure to work with! Highly recommend to anyone shopping to give her a call."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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craig elam

January 17, 2025

5  out of  5
rating by craig elam
"Amy was very helpful in letting me know about my home coverage."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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jordan Perkins

January 17, 2025

5  out of  5
rating by jordan Perkins
"Amy answered every question I had and was extremely professional!"
We responded:
"Jordan, thank you for your kind comments. It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Jeanette cares a lot about our customers."
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William Tiedmam

January 17, 2025

5  out of  5
rating by William Tiedmam
"Always helpful and great rates."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Ryan Ellison

January 15, 2025

5  out of  5
rating by Ryan Ellison
"Great and easy to work with"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Don Jackson

January 7, 2025

5  out of  5
rating by Don Jackson
"Amy was excellent and helpful!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Viola Moore

January 6, 2025

5  out of  5
rating by Viola Moore
"I was very pleased she asked all my questions. She also was able to look at my record and give me a discount. Very satisfied."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Wayne Tyus Jr.

January 3, 2025

5  out of  5
rating by Wayne Tyus Jr.
"Enjoy our phone calls when I have questions and Randon goes above and beyond for his customers. Still doing great work after all the years working with the Randon and company."
We responded:
"Thank you for such a wonderful review, Wayne! Here at Randon Carnathan - State Farm Insurance Agency, we do all that we can to make sure your experience is exceptional!"
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Kelly Manord

January 1, 2025

1  out of  5
rating by Kelly Manord
"State Farm dropped me for using the roadside assistance I was paying for I will NEVER USE STATE FARM AGAIN I shouldn't have been penalized for using a service I was paying extra for NEVER USE STATE FARM!!!!"
We responded:
"Kelly, thank you for taking the time out of your day to leave us a review! We love hearing about how Heather provided a wonderful insurance experience for you. Our office loves being your good neighbor!"
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Kimberly Hill

December 31, 2024

5  out of  5
rating by Kimberly Hill
"Efficient!! Glad I made the switch!! They have been Awesome!! Lanisha is the GOAT!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Judy Krauss

December 30, 2024

5  out of  5
rating by Judy Krauss
"Always looking for more savings while more bennifts. Responds promptly"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"